Skip to main content

Process a request as a custodian

QuartzIQ is a tool that allows a user to have only the accesses needed to perform his or her functions

Access provisioning Access removal

Access provisioning​

  1. Upon the reception of an access request via email, connect to QuartzIQ using your Chrome browser.
  2. Click on the “Manage Request” Dashboard.
  3. Click on the “To Process” and choose your “Custodian” or click on: My Task and Process Custodian in your employee page. You will be redirected to the appropriate request.
  4. Click on the request, and on the process lightning icon. And follow the step below: Screenshot 2022-10-03 182351.png

Access removal​

  1. Upon the reception of an access removal request via email, connect to QuartzIQ using your Chrome browser.
  2. Click on the “Manage Request” Dashboard.
  3. Click on the “To Process” and choose your “Custodian” or click on: My Task and Process Custodian in your employee page; you will be redirected to the appropriate request.
  4. Click on the request, and on the process lightning icon. And follow the steps below: Screenshot 2022-10-03 182530.png
Access removal delay

Each access removal has a different delay depending on the type of request. See average delay below:

Departure • Key Financial Systems, non-AD and non-SSO: 1 business day • Other systems: 10 business days

Access Review & Ad-Hoc Request • 10 business days

Transfer • Other access: 10 business days